The year 2020 has changed many things, and how we operate in the world around us. One of the biggest changes, has been in the area of healthcare, and the shift to more services being delivered through telehealth or telemedicine. Families across the country have had to learn how to navigate these new platforms and have discussions with their providers in new ways, about new challenges. For those with CYSHCN, the COVID- 19 pandemic has led to even more barriers and need to access care in a safe, socially distant way.

Family Voices has created a two part tool, a checklist and worksheet, to help prepare for telehealth visits.  Broken down by “Before, During, and After” with spaces for questions and notes, the documents help guide each appointment and provide clear follow up steps.  Please share with your networks, and let us know if you find this helpful, or how you adapt it for your needs.

Download the Checklist Download the Worksheet  

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Our Vision

With families at the center of health care, all children and youth reach their full potential and health disparities are eliminated.

Our Mission

Family Voices is a national organization and grassroots network of families and friends of children and youth with special health care needs and disabilities that promotes partnership with families—including those of cultural, linguistic and geographic diversity—in order to improve health care services and policies for children.

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