Family Voices Telehealth  /  Telehealth Academy

Telehealth Academy

Family Voices offered a Telehealth Academy in the Fall of 2020 as part of our CARES-Act-Telehealth for Family Engagement Grant. The Academy was a series of Zoom sessions designed to build the capacity of F2Fs to deliver telehealth education and support to families.

The Academy was divided into four learning blocks. Each block included two live webinars and an interactive learning session.

  • Block 1 | Understanding Telehealth
  • Block 2 | Building Infrastructure for Telehealth
  • Block 3 | Supporting Families Through Telehealth
  • Block 4 | Working With Diverse Communities

Participants in the live webinars and interactive sessions were eligible to receive a Certificate in Telehealth from MCH LEND Hawaii.

Recordings of all webinars are available below.

Block 1 | Understanding Telehealth

Telehealth 101

This webinar demonstrates to F2Fs what families can expect from telemedicine and explains the broader meaning of telehealth.

Telehealth Policy

This session examines the real-world impact of telehealth policies on families and F2Fs and identifies the opportunities for advocacy.

Block 2 | Building Infrastructure for Telehealth

Data Collection & Evaluation

Topics discussed in this webinar include: The data collection requirements for the mini-grants to F2Fs; Strategies and best practices on collecting data on telehealth activities; Interpreting the data to inform future work with families.

Technology & Implementation

This webinar discusses the infrastructure of delivering telehealth, including hardware, web platforms, and social media. The webinar also covers some tips on how to make the telehealth setting comfortable and effective for families.

Block 3 | Supporting Families Through Telehealth

Supporting Families w/Complex Medical Needs

This telehealth academy session briefly discusses some of the unique needs and experiences of children with medical complexity (CMC) and their families during the pandemic and suggests ideas for F2Fs to get and keep connected with CMC and their families. The session focuses on ways to employ old tools in new, creative ways to help families organize, communicate, meet needs and ensure shared decision making for telehealth- and in response to a world that is so uncertain.

Self-Care for Telehealth Providers

As parents, caregivers and professionals serving families, we are often doing our best to keep some balance in our lives while juggling our many roles and responsibilities within the home and family, workplace and community. This session aims to help participants to understand, express and cope with their own emotions as well as creating a self-care plan to develop resilience in the face of uncertainty and circumstances that chance daily.

Block 4 | Working With Diverse Communities

Reaching Underserved Communities

In this special extended-length session (90 minutes), we hosted a panel assembled from the Family Voices Cultural Responsiveness Committee. We discuss ensuring equitable access to health-related services and telehealth for diverse, underserved communities.

Youth Engagement

This special extended-length session (90 minutes) covers best practices for engaging youth in the ever-evolving digital landscape. With panelists representing both the state and national perspective, Participants hear from subject-matter experts who have experience in creating and sustaining youth advisories, and how those models have shifted since going virtual. Our youth presenter shares her personal experiences being involved in these roles, and how her involvement has informed her participation in telehealth. 

At the end of the 12 weeks of live Telehealth Academy sessions, we asked participants for one word to describe their experience with the Academy. This “word cloud” shows their responses!

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Our Vision

With families at the center of health care, all children and youth reach their full potential and health disparities are eliminated.

Our Mission

Family Voices is a national organization and grassroots network of families and friends of children and youth with special health care needs and disabilities that promotes partnership with families—including those of cultural, linguistic and geographic diversity—in order to improve health care services and policies for children.

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