Family Voices is a family-led organization that transforms systems of care to work better for all children and youth, especially those with special health care needs or disabilities. By putting families at the forefront and centering their leadership and lived expertise, we build a culture that includes everyone and fosters equitable outcomes.

Title: Senior Project Coordinator
Reports to: Program Strategy Manager
Summary: This Senior Project Coordinator position will assist with the execution of project deliverables for several research and implementation projects. This portfolio of projects focuses on improving the health care system through research and policy. Family Voices is contracted to lead Community Advisory Boards, support lived experience partners in research activities, and provide technical assistance on strengthening family engagement in research and implementation settings.
Position Status: Full time with benefits; FLSA Non-Exempt
Compensation and Benefits: Starting hourly rate of $25.32 – $28.49/hour commensurate with experience. Family Voices offers paid time off; health, vision, and dental insurance; short- and long-term disability; flex spending plans; and a 401(k) plan with employer contribution.
Work Location: Remote with occasional travel for staff meetings and project work.  Candidates should have a dedicated home office working space.

 

Responsibilities and Duties

Project Coordination

 Carry out project work plans and deliverables in collaboration with project leadership, including but not limited to:

  • Participating in the development and execution of key informant interviews and focus groups
  • Assisting in research activities such as literature reviews
  • Identifying reports, tools, and resources to support technical assistance
  • Revising research materials to be in plain language
  • Participate in building ongoing productive collaborative relationships with project partners, consultants, and other collaborators.
  • Design, organize, and facilitate meetings and activities to support community and stakeholder partnerships.

Provide necessary logistical support, including:

  • Scheduling meetings
  • Finding sites for in-person meetings
  • Setting up Zoom links for meetings, focus groups, etc.

Provide administrative support, including:

  • Recording, disseminating, and filing notes from meetings
  • Taking detailed notes for key informant interviews
  • Tracking stipends paid to family leaders and others
  • Ensuring proper citations for documents
  • Maintaining up to date project files within existing organizational records, including Microsoft Teams site, to assure current information is available to all project staff on a timely basis

Represent and promote Family Voices in national settings through membership on workgroups and committees, formal and ad hoc meetings, and through presentations to various groups.

Ensure that project files are organized and stored in the designated shared location following standard conventions.

In collaboration with project leaders, setup and maintain the tracking of project plans, tasks, and activities within project management and collaboration tools.

Project Management
  • As assigned and in collaboration with project leadership:
  • Review and approve stipends, contract invoices, and other project expenses.
  • Provide supplemental information for project invoices as requested.
  • Track and follow up on outstanding partner/contractor invoice submission to ensure timely submission and payment.
  • Assist in the monitoring of partner/contractor scopes of work and performance.
  • Under supervision, perform other duties and engage in tasks that support Family Voices’ mission.
Data Collection and Reporting
  • Assist in the analysis of qualitative data and summarize themes identified for project and organizational reports.
  • Assist in the preparation and submission of all project reports, bimonthly staff reports to the board, and other reports as needed.
  • Maintain the ongoing tracking of all project activities and their participants in support of project and organizational reporting requirements
  • In collaboration with project leadership, maintain project information across systems (CRM, project management tool, Teams, etc.)
  • In collaboration with project leadership co-develop a data collection plan that facilitates the collection of project activity data from external partners and internal Family Voices staff.
 Communications
  • Create presentations and social media content about projects in collaboration with the Program Strategy Manager and Director of Strategy and Communications.
  • Develop multimodal materials for families, providers, and partners in collaboration with the Program Strategy Manager and Director of Strategy and Communications.
  • Write and edit materials for public dissemination, including culturally responsive, family-friendly materials.
  • Adhere to internal and external communication guidelines for sharing information and maintain the confidentiality of proprietary and unpublicized organizational information and data.

Requirements

  • Experience with community-based research or systems change with a focus on community and child health.
  • Experience working with families, youth, or communities of different cultural backgrounds. Minimum of two years of project management experience, preferably at the state or national level.
  • Minimum of 5-10 years of related experience, or a 4-year degree and 2 years of related experience, or a graduate degree with limited (0-2 years) post-graduate experience.
  • Some understanding of maternal and child health systems, health policy, and/or healthcare systems research.
  • Experience designing PowerPoint presentations and using a variety of communications tools.
  • Team-oriented working style with strong attention to collaborative approaches to completing activities and achieving project goals.
  • Written and oral communication skills with attention to correctness and accuracy.
  • Highly organized and detail oriented.
  • Flexibility and a growth mindset.
  • Commitment to cultivating trust and building community within our working environment.
  • Skills and experience in the effective use of technology and willingness to learn new technologies.
  • Experience in data collection, analysis, and data presentations.
  • Demonstrated willingness and ability to work independently in a virtual work environment, and as part of a national team.
  • Ability to be flexible, proactive, resourceful, and efficient with a high level of professionalism.
  • In-depth understanding of entire MS Office suite; skills and experience in the efficient use of technologies related to project tasks.
  • Experience with special health care needs preferred.
  • Candidates with different intersectional identities, particularly those with a language background other than English, are strongly encouraged to apply.

 

Family Voices provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, religion, age, sex (including pregnancy, gender identity, or sexual orientation), parental status, disability status, genetic information (including family medical history), military service, political affiliation, or other non-merit-based factors. These protections apply to all management practices and decisions, including recruitment and hiring, promotions and training, and career development programs. Consistent with these obligations, Family Voices also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

Application Instructions

To apply for this position, please send a resume and cover letter to apps-sr-coordinator@familyvoices.org by August 12, 2024. Applicants selected for an interview will be contacted. Please do not send private communications.

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Our Vision

All children, youth, and families, especially those with special health care needs and disabilities, experience their best health and quality of life.

Our Mission

Family Voices is a family-led organization that transforms systems of care to work better for all children and youth, especially those with special health care needs or disabilities. By putting families at the forefront and centering their leadership and lived expertise, we build a culture that includes everyone and fosters equitable outcomes.

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Family Voices
561 Virginia Rd.
Bldg. 4, Suite 300
Concord, MA 01742

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