Family Voices is a family-led organization that transforms systems of care to work better for all children and youth, especially those with special health care needs or disabilities. By putting families at the forefront and centering their leadership and lived expertise, we build a culture that includes everyone and fosters equitable outcomes.

Title: Project Support Coordinator
Reports to: Program Operations Manager
Summary: The Project Support Coordinator provides a variety of administrative support to Family Voices projects and initiatives and supports communications activities.
Position Status: Full-time with benefits; FLSA non-exempt
Compensation and Benefits: Starting hourly rate of $19.23 – $21.21/hour commensurate with experience. Family Voices offers paid time off; health, vision, and dental insurance; short- and long-term disability; flex spending plans; and a 401(k) plan with employer contribution.
Work Location: Remote with occasional travel for staff meetings and other events.  Candidates should have a dedicated home office working space.

Responsibilities

 Project Support
  • Create and track surveys as requested per provided templates.
  • Assist with project data tracking including data entry of participants and updates to project tasks.
  • Assist with data collection, entry, tracking, and processing as needed across systems in support of project deliverables/reporting and organizational evaluation/reporting.
  • Assist with maintenance of project files in Teams.
  • Assist with stipend processing and tracking as needed.
  • Assist with the preparation of project reports to funders, staff reports to the Board, proposals, and other reports as needed.
Administrative and logistical support for meetings and events
  • Scheduling and tracking participation.
  • Preparing and sharing materials.
  • Virtual meeting setup and hosting as needed, including running slide presentations.
  • Taking notes.
  • Disseminating and storing follow-up materials.
  • Tracking participants for data reporting as needed.
Support for Family Voices Communications
  • Collaborate on writing culturally responsive, family-friendly content for social media and other communications about project-related
  • Provide preliminary review of documents and materials for plain language and graphic standards.
  • Support development of copy and design for project materials and website.
  • Other duties as assigned.
Participate in project meetings as assigned and regular staff meetings
In collaboration with team members, complete assigned tasks as necessary to successfully accomplish project or Family Voices’ goals.

Qualifications and Skills

  • Demonstrated willingness and ability to work independently and collaboratively in a virtual setting, as part of a national
  • Written and oral communication skills with attention to correctness and
  • Ability to be flexible, proactive, resourceful, and efficient with a high level of professionalism.
  • Highly organized and detail
  • Flexibility and a growth mindset.
  • Commitment to cultivating trust and building community within our working environment.
  • Skills and experience in effectively using technology and a willingness to learn new technologies.
  • Skills and experience with Microsoft Office 365 environment, MS Word, MS Excel, MS PowerPoint, and Zoom preferred.
  • Experience using various social media platforms, including Hootsuite, Twitter, Facebook, Instagram, WhatsApp, and LinkedIn preferred.
  • Familiarity with data collection and analysis
  • Minimum bachelor’s degree and 1-2 years of related experience, preferably clerical and administrative support
  • Experience with special health care needs preferred.

Application Instructions

To apply for this position, please send a resume and cover letter to apps-project-support@familyvoices.org by August 19, 2024. Applicants selected for an interview will be contacted. Please do not send private communications.

Family Voices provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, religion, age, sex (including pregnancy, gender identity, or sexual orientation), parental status, disability status, genetic information (including family medical history), military service, political affiliation, or other non-merit-based factors. These protections apply to all management practices and decisions, including recruitment and hiring, promotions and training, and career development programs. Consistent with these obligations, Family Voices also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

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Our Vision

All children, youth, and families, especially those with special health care needs and disabilities, experience their best health and quality of life.

Our Mission

Family Voices is a family-led organization that transforms systems of care to work better for all children and youth, especially those with special health care needs or disabilities. By putting families at the forefront and centering their leadership and lived expertise, we build a culture that includes everyone and fosters equitable outcomes.

Donate by mail

To donate by mail, your check payable to Family Voices can be mailed to us at:
Family Voices
561 Virginia Rd.
Bldg. 4, Suite 300
Concord, MA 01742

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