Promoting Equitable Access to Language Services for Families of CYSHCN (PEALS)

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Do you know what language access means?

Language-access services involve providing people with non-English language preference with reasonable access to the same services as English-speaking individuals.
Servicios de acceso al idioma significa proporcionar a las personas con dominio limitado del inglés un acceso razonable a los mismos servicios que las personas que hablan inglés.

Language access is about health equity.

Health equity is the state in which everyone has a fair and just opportunity to attain their highest level of health.
La equidad en la salud es el estado en el que todos tienen la misma oportunidad de alcanzar su nivel más alto de salud.

Have you heard about cultural responsiveness?

Cultural responsiveness is the ability to learn from and relate respectfully with people of your own culture as well as those from other cultures.
La capacidad de respuesta cultural es la capacidad de aprender y relacionarse respetuosamente con personas de su propia cultura, así como con personas de otras culturas.

Improving language access in health care

What is plain language? Plain language is communication that is clear, accessible, and useful. Learn more about how plain language can help your audience at
¿Qué significa lenguaje simple? El lenguaje simple es una comunicación clara, accesible y útil. Obtenga más información sobre cómo el uso de un lenguaje simple puede ayudar a su audiencia en

Why is Plain Language important for language access?

Plain language helps your readers find the information they need, understand the information they read or hear, and use the information to meet their needs.
El lenguagje simple ayuda a su audiencia a encontrar la información que necesita, comprender la información que lo leen o escuchan, y usar la información en base a su necesidad.

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Our Vision

With families at the center of health care, all children and youth reach their full potential and health disparities are eliminated.

Our Mission

Family Voices is a national organization and grassroots network of families and friends of children and youth with special health care needs and disabilities that promotes partnership with families—including those of cultural, linguistic and geographic diversity—in order to improve health care services and policies for children.

In honor of