Family Voices: Family Engagement in Systems Change

Assessing Family Engagement / Family Engagement in Systems Assessment Tools

A map for using the FESAT

Family Voices created the Family Engagement in Assessment Systems Tools for child- and family-serving organizations to plan, assess, and improve family engagement. The FESAT helps organizations see how well they’re engaging families in a specific systems-level initiative: things like a policy change, a needs assessment, or a new program design. It works around four conditions for meaningful engagement: Commitment (is family engagement a core value for the organization), Transparency (do families have the information and support they need to participate fully), Representation (do the families involved reflect the community being served), and Impact (is the value of that engagement identifiable in what the organization does differently).

Contact our staff at FESAT@familyvoices.org for questions or technical assistance in use of the tools.

Watch: the FESAT in under 3 minutes

Where to begin

Because organizations come to family engagement with different levels of experience, the FESAT resources are organized as a pathway. Use it to choose the right starting point, prepare your team, complete the assessment, and turn results into action.

Learn why family engagement matters

Build shared understanding of meaningful family engagement, power-sharing, and the four FESAT conditions before you jump into assessing engagement.

Assess readiness

The Readiness Assessment can help you determine whether your team is just getting started, ready to complete the FESAT scoring process, or prepared to focus on sustainability and impact of your engagement work.

Follow your pathway

Level 1 tools help teams prepare for meaningful family engagement, Level 2 tools help teams assess engagement using the FESAT, and Level 3 tools help teams expand, sustain, and demonstrate the impact of their work.

Get the Family Engagement in Systems Assessment Tools

Use the “Download the FESAT” button below to download the full package of FESAT tools as a .zip file. If you need to use a version that does not have race/ethnicity terminology in compliance with 2025 Executive Orders, select “Download the FESAT EO”. 

Once you complete the short form, you will be directed to a page where you can download the Users’ Guide, FESAT, Score Sheet, and FES Toolkit. We will not share your information. We request this information to track usage of the FESAT and potentially to contact you to learn about your experience with the FESAT and offer technical assistance. There is no charge for the tools.

The Family Engagement in Systems Assessment Tools include:

The Family Engagement in Systems (FES) Toolkit

  • The FES Toolkit is where the Readiness Assessment, Quick Start Guide, Family Engagement Checklist, and other supporting guides live. It’s organized as a pathway: Where to Begin, Learn Why Family Engagement Matters, Assess Readiness, then Follow Your Pathway through Level 1, 2, or 3 tools depending on where a team is starting from.

The Family Engagement in Systems Assessment (FESAT) User’s Guide

  • The User’s Guide walks a team through actually completing the assessment: understanding the four conditions, step-by-step scoring instructions, and how to turn results into an action plan, along with example use cases and a glossary of terms.

The Family Engagement in Systems Assessment Tool (FESAT) Checklist

  • A 20-item self-assessment tool that organizational staff and families use together to assess family engagement in policies, programs, and other systems-level initiatives.

FESAT Score Sheet

  • An Excel worksheet that calculates FESAT scores and automatically populates a bar graph to help organizations understand how well they are providing the supports and information that both families and staff need to partner, participate in, and contribute to systems-level initiatives.

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Our Vision

All children, youth, and families, especially those with special health care needs and disabilities, experience their best health and quality of life.

Our Mission

Family Voices is a family-led organization that transforms systems of care to work better for all children and youth, especially those with special health care needs or disabilities. By putting families at the forefront and centering their leadership and lived expertise, we build a culture that includes everyone and fosters equitable outcomes.

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To donate by mail, your check payable to Family Voices can be mailed to us at:
Family Voices
P.O. Box 3162
South Attleboro, MA 02730

In honor of
The Close the Gap campaign is funded by Dr. David Nichols and Mayme Boyd.
Visit familyvoices.org/closethegap to learn more.