Family Resources State by State

Stay Covered! Don’t Lose Your Medicaid Coverage

Family Voices created social media posts for each State/Territory in multiple languages. Visit this project’s Social Media Toolkits page to download.

Resources on this page are links to external sources.

Alabama

State Medicaid Website	https://medicaid.alabama.gov
Address Update Process	https://medicaid.alabama.gov/content/11.0_Recipient/11.10_Update_Address.aspx Four ways to update: My Medicaid Portal CARES Portal Call Center (800) 362-1504 Mon-Friday 8am-4:30pm Form 295 (Spanish: Form 295) printed, completed and returned Mail to: Alabama Medicaid Agency, Attn: Eligibility Change Unit, 501 Dexter Avenue, P O Box 5624, Montgomery, AL 36103-5624 Email to: changes@medicaid.alabama.gov Sign up for text notifications by texting keyword MEDICAIDAL to 888777
Language Access	Some content on each page translated into Spanish, but not all and no option to switch language
State Contacts	https://medicaid.alabama.gov/content/10.0_Contact/10.1_Medicaid_Contacts.aspx
Information about Eligibility	Not available
New Applications	https://medicaid.alabama.gov/content/3.0_Apply/
Available Waivers for CYSHCN	Not available
General Information Phone Number	334-242-5000
Kaiser Foundation Information	https://www.kff.org/report-section/medicaid-enrollment-and-unwinding-tracker-state-enrollment-and-unwinding-data/?state=Alabama
Other Important Information

Alaska

State Medicaid Website	https://health.alaska.gov/dpa/pages/medicaid/default.aspx
Address Update Process	Complete this form online: https://www.surveymonkey.com/r/25NKQW2 Call the Medicaid Information Update Hotline at 833-441-1870 (M-F, 8am-5pm.)
Language Access	Accommodation and language interpretation available at no cost upon request at 800-478-7778. TDD: Relay Alaska, 7-1-1 Jason.burke@alaska.gov
State Contacts	https://health.alaska.gov/dpa/Pages/contacts.aspx
Information about Eligibility	https://aries.alaska.gov/screener/?logIn=N Medicaid Income and Eligibility Standards: http://dpaweb.hss.state.ak.us/POLICY/PDF/Medicaid-Standards.pdf Medicaid Handbook: https://health.alaska.gov/dhcs/Documents/PDF/Recipient-Handbook.pdf Video on how to apply: https://vimeo.com/135992294
New Applications	Online: https://aries.alaska.gov/screener/?logIn=N By paper: http://dpaweb.hss.state.ak.us/e-forms/pdf/GEN-50C.pdf By phone: Contact the Virtual Contact Center 800-478-7778 (TDD/Alaska Relay: 7-1-1)
Available Waivers for CYSHCN	https://health.alaska.gov/dsds/Documents/pdfs/SDS_MedWaiverBrochure.pdf https://health.alaska.gov/dsds/Pages/HCBWprogram.aspx The Child with Complex Medical Conditions (CCMC) waiver serves children and young adults under the age of 22 years who experience medical fragility and are often dependent on frequent life-saving treatments or interventions and/ or are dependent on medical technology. These children would otherwise be require a level of care provided in an acute care hospital or a nursing facility.
General Information Phone Number	800-478-7778
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-AK
Other Important Information

American Samoa

State Medicaid Website	https://medicaid.as.gov/
Address Update Process	Unknown
Language Access	No indication
State Contacts	https://medicaid.as.gov/contacts/medicaid-team info@medicaid.as.gov
Information about Eligibility	American Samoa Medicaid does not process individual determination based on income and non-financial eligibility criteria. Instead, American Samoa Medicaid uses a concept of presumptive eligibility utilizing various census and immigration data to annually estimate the number of individuals and the percentage of the population that fall below the respective income thresholds for Medicaid, CHIP, and American Samoa’s Enhanced Allotment Plan for Medicare prescription drug coverage.
New Applications	Residents do not have to apply for Medicaid or CHIP in American Samoa. Instead, the territory uses presumptive eligibility to estimate its need for healthcare. Residents can access services covered by Medicaid at the LBJ Tropical Medical Center, the territory’s only hospital, and participating community health centers.
Available Waivers for CYSHCN	None
General Information Phone Number	(684) 699-4777
Kaiser Foundation Information	https://www.kff.org/report-section/medicaid-in-the-territories-program-features-challenges-and-changes-issue-brief/
Other Important Information

Arizona

State Medicaid Website	https://azahcccs.gov/shared/AHCCCScontacts.html
Address Update Process	https://www.healthearizonaplus.gov/Login/Default
Language Access	English and Spanish
State Contacts	https://azahcccs.gov/shared/AHCCCScontacts.html
Information about Eligibility	https://azahcccs.gov/Members/GetCovered/Categories/children.html
New Applications	https://www.healthearizonaplus.gov/Login/Default
Available Waivers for CYSHCN	https://azahcccs.gov/Members/GetCovered/Categories/CRS.html
General Information Phone Number	855-432-7587 Monday through Friday, 7:00 a.m. – 6:00 p.m.
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-AZ
Other Important Information

Arkansas

State Medicaid Website	https://humanservices.arkansas.gov/divisions-shared-services/medical-services/helpful-information-for-clients/
Address Update Process	Portal for Updates: https://mdp.mmis.arkansas.gov/
Language Access	Website available in English and Spanish
State Contacts	https://humanservices.arkansas.gov/divisions-shared-services/county-operations/access-anywhere/
Information about Eligibility	https://access.arkansas.gov/Learn/Home#
New Applications	https://humanservices.arkansas.gov/divisions-shared-services/county-operations/access-anywhere/ https://access.arkansas.gov/Learn/Home
Available Waivers for CYSHCN	https://humanservices.arkansas.gov/divisions-shared-services/medical-services/healthcare-programs/arkids/
General Information Phone Number	501-682-8933 855-372-1084
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-AR
Other Important Information

California

State Medicaid Website	https://www.dhcs.ca.gov/
Address Update Process	https://www.dhcs.ca.gov/keep-your-Medi-Cal/Pages/Update-my-information.aspx https://benefitscal.com/Public/login
Language Access	Multiple languages available https://www.dhcs.ca.gov/Pages/Health_Care_Language_Assistance_Services.aspx
State Contacts	State Office Contacts: https://www.dhcs.ca.gov/Pages/contact_us.aspx County Office Contacts: https://www.dhcs.ca.gov/services/medi-cal/Pages/CountyOffices.aspx
Information about Eligibility	https://www.dhcs.ca.gov/services/medi-cal/eligibility/Pages/Medi-Cal%20Eligibility%20Division.aspx
New Applications	https://www.coveredca.com/apply/
Available Waivers for CYSHCN	https://www.dhcs.ca.gov/services/Pages/HCBSWaiver.aspx
General Information Phone Number	(800) 541-5555, or (916) 636-1980
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-CA
Other Important Information

Colorado

State Medicaid Website	https://hcpf.colorado.gov/contact-hcpf
Address Update Process	https://peak.my.site.com/peak/s/cplog?language=en_US
Language Access	Multiple languages
State Contacts	https://www.healthfirstcolorado.com/get-help/
Information about Eligibility	https://www.healthfirstcolorado.com/apply-now/
New Applications	Apply online: https://www.healthfirstcolorado.com/apply-now/ Apply by phone: Call 1-800-221-3943 / State Relay: 711. Phone applications are available Monday through Friday from 8 a.m. to 4 p.m. Apply by mail: Download and print a paper application. Apply in person: Apply in person at your county of residence’s local county office or at a local application assistance site
Available Waivers for CYSHCN	https://hcpf.colorado.gov/hcbs-waivers Children with Life Limiting Illness Waiver (CLLI) Children’s Extensive Support Waiver (CES) Children’s Habilitation Residential Program Waiver (CHRP) Children’s Home and Community Based Services Waiver (CHCBS)
General Information Phone Number	Toll Free: 1-800-221-3943 State Relay: 711
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-CO
Other Important Information

Connecticut

State Medicaid Website	https://portal.ct.gov/husky
Address Update Process	https://portal.ct.gov/DSS/Common-Elements/How-to-Apply-for-Services/How-to-Apply-for-Services/What-Next https://connect.ct.gov/access/auth/accessController?id=0.4650924039751432&languageCode=en
Language Access	Multiple Languages
State Contacts	https://portal.ct.gov/DSS/Common-Elements/How-to-Apply-for-Services/How-to-Apply-for-Services/Contact
Information about Eligibility	https://portal.ct.gov/DSS/Common-Elements/How-to-Apply-for-Services/How-to-Apply-for-Services
New Applications	https://portal.ct.gov/DSS/Common-Elements/How-to-Apply-for-Services/How-to-Apply-for-Services
Available Waivers for CYSHCN	https://portal.ct.gov/DDS/Family/Waiver/DDS-Home-and-Community-Based-Waivers
General Information Phone Number	855-626-6632
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-CT
Other Important Information

District of Columbia

State Medicaid Website	https://dchealth.dc.gov/ https://www.dc-medicaid.com/dcwebportal/home/
Address Update Process	Web Portal Registration: https://www.dc-medicaid.com/dcwebportal/registration/registerType
Language Access	English only
State Contacts	https://www.dc-medicaid.com/dcwebportal/nonsecure/contactUs
Information about Eligibility	https://www.dc-medicaid.com/dcwebportal/nonsecure/medicaidAndMe
New Applications	https://www.dc-medicaid.com/dcwebportal/nonsecure/medicaidAndMe
Available Waivers for CYSHCN	https://dds.dc.gov/page/home-and-community-based-services-waiver-program
General Information Phone Number	(202)727-5355 Anacostia 202-645-4614 Heights 202-645-4546 Fort Davis202-645-4500 H Street202-698-4350 Taylor Street202-576-8000
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-DC
Other Important Information

Guam

State Medicaid Website	http://dphss.guam.gov/
Address Update Process	For households submitting change reports, please provide supporting documents such as proof of loss/termination/reduction of income, birth certificates and SSN or proof of SSN application for newborn or additional household member(s), etc. The Change Report form is also available in the http://dphss.guam.gov/ website.
Language Access	English Only
State Contacts	https://dphss.guam.gov/contact-us-2/
Information about Eligibility	Not available
New Applications	Please visit or call the Bureau of Economic Security (BES) offices located at any of the following Department of Public Health & Social Service offices below Monday to Friday, 8:00 am to 5:00 pm, Closed on the weekends and GovGuam Holidays: NORTHERN PUBLIC HEALTH (Dededo) Telephone Number: (671) 635-7429 / 7439 / 7484 / 7488 & (671) 635-7396 Districts Covered: Dededo, Harmon, Tumon, Tamuning and Yigo CENTRAL PUBLIC HEALTH (Tamuning), 2nd Floor, RANCARE Building Telephone Number: (671) 300-8853 / 8867 Districts Covered: Agana Heights, Agat, Asan, Barrigada, Chalan Pago, Hagåtña, Maina, Mangilao, Mongmong-Toto-Maite, Toto-Maite, Ordot, Piti, Santa Rita and Sinajana SOUTHERN PUBLIC HEALTH (Inarajan) Telephone Number: (671) 828-7524 / 7534 / 7537 / 7539 / 7542 Districts Covered: Yona, Inarajan, Merizo, Talofofo, and Umatac
Available Waivers for CYSHCN	Unknown
General Information Phone Number	Not available
Kaiser Foundation Information	https://www.kff.org/report-section/medicaid-in-the-territories-program-features-challenges-and-changes-issue-brief/
Other Important Information

Idaho

State Medicaid Website	https://healthandwelfare.idaho.gov/services-programs/medicaid-health
Address Update Process	Online portal: https://idalink.idaho.gov/ Phone: 877-456-1233 Email: MyBenefits@dhw.idaho.gov
Language Access	Multiple Languages
State Contacts	Division of Medicaid: Juliet Charron, 208-334-5747
Information about Eligibility	https://healthandwelfare.idaho.gov/services-programs/medicaid-health/manage-medicaid-my-child-disability
New Applications	Online using idalink By interview Call: 877-456-1233 (toll free) Visit: Closest field office Paper application: Download and complete an application Then Apply by either: Email: MyBenefits@dhw.idaho.gov Fax: 1-866-434-8278 (toll free) Mail: Self Reliance Programs, PO Box 83720, Boise, ID 83720-0026
Available Waivers for CYSHCN	https://healthandwelfare.idaho.gov/services-programs/medicaid-health/about-medicaid-children Children’s Developmental Disability Waiver
General Information Phone Number	888-528-5861
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-ID
Other Important Information

Indiana

State Medicaid Website	https://www.in.gov/medicaid/
Address Update Process	https://fssabenefits.in.gov/bp/#/
Language Access	Multiple Languages
State Contacts	https://www.in.gov/fssa/dfr/ebt-hoosier-works-card/find-my-local-dfr-office/
Information about Eligibility	https://www.in.gov/medicaid/members/member-programs/
New Applications	Apply online: https://fssabenefits.in.gov/bp/#/ Print application: https://fssabenefits.in.gov/bp/#/mailPrint/printApplication
Available Waivers for CYSHCN	https://www.in.gov/medicaid/members/home-and-community-based-services/community-integration-and-habilitation-waiver/ https://www.in.gov/medicaid/members/home-and-community-based-services/family-supports-waiver/ https://www.in.gov/medicaid/members/home-and-community-based-services/child-mental-health-wraparound-program/
General Information Phone Number	800-403-0864
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-IN
Other Important Information

Iowa

State Medicaid Website	https://hhs.iowa.gov/programs/welcome-iowa-medicaid
Address Update Process	Online Portal: https://hhsservices.iowa.gov/apspssp/ssp.portal 1-800-338-8366 (Toll Free)
Language Access	Website: English and Spanish By phone: Multiple Languages
State Contacts	Contact Member Services Monday to Friday from 8 a.m. to 5 p.m. 1-800-338-8366 (Toll Free) 515-256-4606 (Des Moines Area)
Information about Eligibility	https://hhs.iowa.gov/media/7812/download?inline=
New Applications	Online Portal: https://hhsservices.iowa.gov/apspssp/ssp.portal Paper Application: https://hhs.iowa.gov/media/5825/download?inline=
Available Waivers for CYSHCN	https://hhs.iowa.gov/programs/welcome-iowa-medicaid/iowa-medicaid-programs/mksn
General Information Phone Number	800-338-8366 800-735-2942 Relay Iowa
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-IA
Other Important Information

Kansas

State Medicaid Website	https://www.kdhe.ks.gov/183/KanCare-Medicaid
Address Update Process	Use Chat feature: https://www.kancare.ks.gov/consumers/apply-for-kancare
Language Access	Multiple Languages
State Contacts	https://www.kdhe.ks.gov/Directory.aspx
Information about Eligibility	https://www.kdhe.ks.gov/185/KanCare-Eligibility-Guidelines Request an application: 800-792-4884 Online portal: https://cssp.kees.ks.gov/apspssp/
New Applications	https://www.kancare.ks.gov/consumers/apply-for-kancare
Available Waivers for CYSHCN	https://kdads.ks.gov/provider-home/home-and-community-based-services-provider-information/intellectual-developmental-disability-provider-information
General Information Phone Number	785-296-3982
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-KS
Other Important Information

Kentucky

State Medicaid Website	https://kynect.ky.gov/benefits/s/medicaid-kchip-program?language=en_US
Address Update Process	https://kynect.ky.gov/s/?language=en_US
Language Access	English and Spanish
State Contacts	https://kynect.ky.gov/benefits/s/help-articles?helpCategory=Contact%20us&language=en_US
Information about Eligibility	https://kynect.ky.gov/benefits/s/prescreening?retPage=medicaid_kchip_program__c&language=en_US
New Applications	https://kynect.ky.gov/benefits/s/medicaid-kchip-program?language=en_US Apply online. Start your Medicaid/KCHIP application today. Contact a kynector. Find a kynector to help you with your application. Apply via phone. Call 1 (855) 306-8959 to speak with a caseworker. Fill out the application at home. Print out the Medicaid/KCHIP application and mail, fax, or hand deliver it to your local DCBS office. Medicaid/KCHIP (Family) Medicaid/KCHIP (One Person) Apply in-person. Visit your local DCBS office.
Available Waivers for CYSHCN	https://www.chfs.ky.gov/agencies/dms/dca/Documents/HowToApplyforWaiver.pdf
General Information Phone Number	(855) 306-8959 (855) 459-6328
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-KY
Other Important Information

Maryland

State Medicaid Website	https://health.maryland.gov/mmcp/Pages/home.aspx
Address Update Process	To update contact information online, log in to your account at MarylandHealthConnection.gov.
Language Access	Multiple Languages
State Contacts	https://health.maryland.gov/pages/contactus.aspx https://www.marylandhealthconnection.gov/find-help/
Information about Eligibility	https://www.marylandhealthconnection.gov/how-to-enroll/medicaid/
New Applications	Apply online at marylandhealthconnection.gov, Apply via our mobile app: Apple or Android Apply over the phone 1-855-642-8572. Request a paper application by calling 1-855-642-8572.
Available Waivers for CYSHCN	https://health.maryland.gov/mmcp/waiverprograms/Pages/Home.aspx
General Information Phone Number	855-642-8572
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-MD
Other Important Information

Massachusetts

State Medicaid Website	https://www.mass.gov/topics/masshealth
Address Update Process	https://www.mass.gov/how-to/report-changes-to-masshealth
Language Access	Multiple Languages
State Contacts	https://www.mass.gov/how-to/apply-for-masshealth-the-health-safety-net-or-the-childrens-medical-security-plan
Information about Eligibility	https://www.mass.gov/how-to/apply-for-masshealth-the-health-safety-net-or-the-childrens-medical-security-plan
New Applications	https://www.mass.gov/how-to/apply-for-masshealth-the-health-safety-net-or-the-childrens-medical-security-plan
Available Waivers for CYSHCN	https://www.mass.gov/info-details/home-and-community-based-services-hcbs-waivers#eligibility-criteria-
General Information Phone Number	(800) 841-2900 TDD/TTY: 711
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-MA
Other Important Information

Michigan

State Medicaid Website	https://www.michigan.gov/mdhhs/assistance-programs/medicaid/
Address Update Process	https://newmibridges.michigan.gov/s/isd-landing-page?language=en_US
Language Access	English and Spanish
State Contacts	https://www.michigan.gov/mdhhs/inside-mdhhs/county-offices
Information about Eligibility	https://www.michigan.gov/mdhhs/assistance-programs/medicaid/portalhome/beneficiaries/programs
New Applications	https://newmibridges.michigan.gov/s/isd-external-afb-screen?language=en_US
Available Waivers for CYSHCN	https://www.michigan.gov/mdhhs/keep-mi-healthy/mentalhealth/mentalhealth/medwaivers/medicaid-waivers
General Information Phone Number	800-642-3195 TTY : 866-501-5656
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-MI
Other Important Information

Minnesota

State Medicaid Website	https://mn.gov/dhs/medicaid-matters/
Address Update Process	https://mn.gov/dhs/mycontactinfo/
Language Access	English
State Contacts	https://mn.gov/dhs/people-we-serve/adults/health-care/health-care-programs/contact-us/
Information about Eligibility	https://mn.gov/dhs/medicaid-matters/medicaid-minnesotacare-basics/medicaid-basics/ https://mn.gov/dhs/people-we-serve/adults/health-care/health-care-programs/programs-and-services/medical-assistance.jsp
New Applications	https://mn.gov/dhs/people-we-serve/people-with-disabilities/health-care/health-care-programs/programs-and-services/disabilities-apply.jsp
Available Waivers for CYSHCN	https://mn.gov/dhs/people-we-serve/people-with-disabilities/services/home-community/programs-and-services/hcbs-waivers.jsp
General Information Phone Number	651-539-2099 (855-366-7873 outside the Twin Cities)
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-MN
Other Important Information

Mississippi

State Medicaid Website	https://medicaid.ms.gov/
Address Update Process	https://medicaid.ms.gov/staycovered/
Language Access	Multiple Languages
State Contacts	https://medicaid.ms.gov/contact/
Information about Eligibility	https://medicaid.ms.gov/medicaid-coverage/
New Applications	https://medicaid.ms.gov/how-to-apply/
Available Waivers for CYSHCN	https://medicaid.ms.gov/programs/
General Information Phone Number	601-359-6050
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-MS
Other Important Information

Missouri

State Medicaid Website	https://mydss.mo.gov/healthcare
Address Update Process	https://formsportal.dss.mo.gov/content/forms/af/moa/my-dss/family-support-division/change-report.html
Language Access	Multiple Languages
State Contacts	https://dss.mo.gov/contactdss.htm
Information about Eligibility	https://mydss.mo.gov/healthcare/apply
New Applications	https://mydss.mo.gov/healthcare/apply Apply through the online portal Apply by phone at 855-373-9994 Download & print, or scan application (aplicación Español) – You must use Adobe Reader
Available Waivers for CYSHCN	https://dmh.mo.gov/dev-disabilities/programs/waiver
General Information Phone Number	800-735-2966
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-MO
Other Important Information

Montana

State Medicaid Website	https://dphhs.mt.gov/MontanaHealthcarePrograms/MemberServices
Address Update Process	https://mt.accessgov.com/dphhs/Forms/Page/medicaid/changeofaddress/1
Language Access	Multiple Languages
State Contacts	https://dphhs.mt.gov/contact/
Information about Eligibility	https://dphhs.mt.gov/MontanaHealthcarePrograms/MemberServices
New Applications	https://apply.mt.gov/
Available Waivers for CYSHCN	https://dphhs.mt.gov/BHDD/DisabilityServices/developmentaldisabilities/ddpmedicaidwaivers
General Information Phone Number	800-362-8312, M-F, 8am-5pm
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-MT
Other Important Information

Nevada

State Medicaid Website	https://www.medicaid.nv.gov/
Address Update Process	https://dhcfp.nv.gov/UpdateMyAddress/
Language Access	Multiple Languages
State Contacts	https://dhhs.nv.gov/Contact/DHHS/
Information about Eligibility	https://dhhs.nv.gov/find_assistance/medical_assistance/
New Applications	https://accessnevada.dwss.nv.gov/public/landing-page
Available Waivers for CYSHCN	https://dhcfp.nv.gov/Pgms/LTSS/LTSSHome/
General Information Phone Number	(877) 638-3472 and (775) 684-3600
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-NV
Other Important Information

New Jersey

State Medicaid Website	https://www.nj.gov/humanservices/dmahs/clients/medicaid/
Address Update Process	800-701-0710 (TTY: 711)
Language Access	English
State Contacts	https://www.nj.gov/humanservices/dmahs/staff/info/
Information about Eligibility	https://www.nj.gov/humanservices/dmahs/clients/medicaid/
New Applications	https://www.njhelps.gov/
Available Waivers for CYSHCN	https://www.nj.gov/humanservices/dmahs/home/mltss.html
General Information Phone Number	800-701-0710 (TTY: 711)
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-NJ
Other Important Information

North Carolina

State Medicaid Website	https://medicaid.ncdhhs.gov/
Address Update Process	https://medicaid.ncdhhs.gov/medicaid-recertification
Language Access	Multiple Languages
State Contacts	Contacts \| NC Medicaid (ncdhhs.gov)
Information about Eligibility	https://medicaid.ncdhhs.gov/north-carolina-expands-medicaid
New Applications	https://medicaid.ncdhhs.gov/apply
Available Waivers for CYSHCN	https://medicaid.ncdhhs.gov/capc
General Information Phone Number	888-245-0179
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-NC
Other Important Information

North Dakota

State Medicaid Website	https://www.hhs.nd.gov/healthcare/medicaid
Address Update Process	Phone: Toll-Free 866-614-6005 or 711 (TTY) Email: applyforhelp@nd.gov Mail: P.O. Box 5562 Bismarck, ND 58506 In-Person: Visit a human service zone office. Find one near you.
Language Access	Multiple Languages
State Contacts	https://www.hhs.nd.gov/contact
Information about Eligibility	https://www.hhs.nd.gov/healthcare/medicaid/eligibility
New Applications	https://www.hhs.nd.gov/healthcare/medicaid/apply
Available Waivers for CYSHCN	https://www.hhs.nd.gov/waivers
General Information Phone Number	(701) 328-7068
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-ND
Other Important Information

Northern Mariana Islands

State Medicaid Website	http://medicaid.cnmi.mp/
Address Update Process	http://medicaid.cnmi.mp/images/CNMI-images/16629redetermination%20form.pdf
Language Access	English
State Contacts	http://medicaid.cnmi.mp/index.php/contact-us
Information about Eligibility	http://medicaid.cnmi.mp/index.php/sma-services/eligibility-and-application-for-medicaid
New Applications	http://medicaid.cnmi.mp/images/CNMI-images/PDFdocs/2019-09-04-Medicaid_Application_Form.pdf
Available Waivers for CYSHCN	unknown
General Information Phone Number	(670) 664-4890
Kaiser Foundation Information	https://www.kff.org/report-section/medicaid-in-the-territories-program-features-challenges-and-changes-issue-brief/
Other Important Information

Oklahoma

State Medicaid Website	https://oklahoma.gov/ohca/individuals/mysoonercare.html
Address Update Process	https://www.apply.okhca.org/Site/UserAccountLogin.aspx
Language Access	Multiple Languages
State Contacts	https://oklahoma.gov/ohca/contact-us.html
Information about Eligibility	https://oklahoma.gov/ohca/individuals/mysoonercare/about-soonercare.html
New Applications	https://oklahoma.gov/ohca/individuals/mysoonercare/apply-for-soonercare-online/eligibility.html
Available Waivers for CYSHCN	https://oklahoma.gov/ohca/individuals/home-and-community-based-services-waivers.html
General Information Phone Number	800-987-7767
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-OK
Other Important Information

Oklahoma Muscogee Nation

State Medicaid Website	See Oklahoma Resources
Address Update Process
Language Access
State Contacts
Information about Eligibility
New Applications
Available Waivers for CYSHCN
General Information Phone Number
Kaiser Foundation Information
Other Important Information

Puerto Rico

State Medicaid Website	https://medicaid.pr.gov/?AspxAutoDetectCookieSupport=1
Address Update Process	https://prod-ua.preeservices.com/login
Language Access	Spanish and English
State Contacts	https://prod-ua.preeservices.com/contact-us
Information about Eligibility	https://prod-ua.preeservices.com/eligibility
New Applications	https://prod-ua.preeservices.com/apply
Available Waivers for CYSHCN	unknown
General Information Phone Number	787 – 641 – 4224
Kaiser Foundation Information	https://www.kff.org/report-section/medicaid-in-the-territories-program-features-challenges-and-changes-issue-brief/
Other Important Information

South Carolina

State Medicaid Website	https://www.scdhhs.gov/
Address Update Process	https://tools.apply.scdhhs.gov/quick-tools/updatecontactinfo https://apply.scdhhs.gov/CitizenPortal/ (888) 549-0820 Monday through Friday from 8 a.m. to 6 p.m. Visit your local eligibility office
Language Access	English
State Contacts	https://www.scdhhs.gov/contact
Information about Eligibility	https://www.scdhhs.gov/members/program-eligibility-and-income-limits
New Applications	https://apply.scdhhs.gov/CitizenPortal/apply
Available Waivers for CYSHCN	Medicaid Waivers in South Carolina \| Department of Disabilities and Special Needs (sc.gov)
General Information Phone Number	800-318-2596
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-SC
Other Important Information

Tennessee

State Medicaid Website	https://www.tn.gov/tenncare.html
Address Update Process	https://tenncareconnect.tn.gov/create-account
Language Access	Multiple Languages
State Contacts	https://www.tn.gov/tenncare/contact-us.html
Information about Eligibility	https://www.tn.gov/tenncare/members-applicants/eligibility/tenncare-medicaid.html
New Applications	https://tenncareconnect.tn.gov/create-account
Available Waivers for CYSHCN	https://www.kidswaivers.org/tn/
General Information Phone Number	855-259-0701
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-TN
Other Important Information

Texas

State Medicaid Website	https://www.hhs.texas.gov/services/health/medicaid-chip
Address Update Process	https://yourtexasbenefits.com/Learn/Home
Language Access	Multiple Languages
State Contacts	https://www.hhs.texas.gov/about/contact-us
Information about Eligibility	https://www.hhs.texas.gov/services/health/medicaid-chip/medicaid-chip-programs-services/programs-children-families/childrens-medicaid-chip
New Applications	https://www.yourtexasbenefits.com/Learn/Home
Available Waivers for CYSHCN	https://www.kidswaivers.org/tx/ https://www.hhs.texas.gov/regulations/policies-rules/waivers
General Information Phone Number	877-541-7905 Monday through Friday, 8 a.m.–6 p.m.
Kaiser Foundation Information	https://files.kff.org/attachment/fact-sheet-medicaid-state-TX
Other Important Information

United States Virgin Islands

State Medicaid Website	http://www.dhs.gov.vi/index.php/office-of-medicaid/
Address Update Process	https://vibes.usvi-cloud.com/CitizenPortal/application.do
Language Access	Multiple Languages
State Contacts	http://www.dhs.gov.vi/index.php/contact-us/
Information about Eligibility	http://www.dhs.gov.vi/index.php/office-of-medicaid/
New Applications	http://www.dhs.gov.vi/index.php/office-of-medicaid/
Available Waivers for CYSHCN	Unknown
General Information Phone Number	340-715-6929
Kaiser Foundation Information	https://www.kff.org/report-section/medicaid-in-the-territories-program-features-challenges-and-changes-issue-brief/
Other Important Information

Wisconsin

State Medicaid Website	https://www.dhs.wisconsin.gov/medicaid/index.htm
Address Update Process	https://access.wisconsin.gov/access/
Language Access	English and Spanish
State Contacts	https://www.dhs.wisconsin.gov/contacts.htm
Information about Eligibility	http://www.emhandbooks.wisconsin.gov/meh-ebd/meh.htm#t=home.htm
New Applications	https://www.dhs.wisconsin.gov/forwardhealth/apply.htm
Available Waivers for CYSHCN	https://www.dhs.wisconsin.gov/clts/index.htm
General Information Phone Number	800-362-3002
Kaiser Foundation Information	fact-sheet-medicaid-state-WI (kff.org)
Other Important Information

Wyoming

State Medicaid Website	https://health.wyo.gov/healthcarefin/medicaid/
Address Update Process	https://www.wesystem.wyo.gov/public/landing-page 855-294-2127
Language Access	Multiple Languages
State Contacts	https://health.wyo.gov/contact/
Information about Eligibility	https://health.wyo.gov/healthcarefin/medicaid/programs-and-eligibility/
New Applications	https://www.wesystem.wyo.gov/public/landing-page
Available Waivers for CYSHCN	https://health.wyo.gov/healthcarefin/hcbs/
General Information Phone Number	(307) 777-7531
Kaiser Foundation Information	fact-sheet-medicaid-state-WY (kff.org)
Other Important Information

This project is Funded by the Lucile Packard Foundation for Children’s Health.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $650,000. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov. 