Privacy Policy

Family Voices is committed to protecting personal information and respecting the privacy of each person who uses our services and who visits our website.

Why we collect personal information

We collect information from website visitors to improve our services, and when website visitors want to access other services (such as to register for an event or participate in a survey). We do so only to obtain information necessary to respond to or fulfill requests and improve our website and services.

How we share information

We do not sell any Personal Information to other organizations. We may share limited Personal Information with trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is necessary to comply with the law, enforce our site policies or protect ours or others’ rights, property or safety. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How your information is protected

Personally identifiable information is only accessed by our employees on a “need to know” basis. We do not process or store credit card information; all credit card transactions are handled by our payment processor, Stripe. Stripe’s privacy policy can be found at https://stripe.com/privacy.

How we use cookies

We use cookies to support the internal functionality of our websites. Cookies, which are small pieces of information sent to your browser by a website that you visit, are used to track usage patterns, traffic trends, and user behavior, as well as to record other information from our websites.

No personally identifiable information is collected, and information that we collect from cookies will not be used to create profiles of individual users and will only be used in aggregate form. The data is retained for as long as necessary to support the mission of the websites. You may set your browser to refuse cookies from any website that you visit. If you so choose, you may still gain access to most of the websites, but you may not be able to conduct certain types of transactions or take advantage of some of the interactive elements offered. You may also opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

Embedded Plug-Ins, Widgets, and Links

Within our websites there may be embedded applications, plug-ins, widgets, or links to third party websites. These sites operate independently of us and have their own privacy policies. When you visit these sites, you leave our websites and are no longer subject to our privacy and security policies. We are not responsible for the privacy and security practices or the content of other sites.

Consent and your right to opt out

By visiting our websites or submitting your information on our websites or by making a gift or by otherwise providing us with your personal information, you consent to the use of that information as set out in this privacy policy.

If you wish to unsubscribe from our newsletters or other communications you receive from us, please “unsubscribe” as noted on the publication.

Any changes in our privacy policy will be posted on this page.

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Our Vision

All children, youth, and families, especially those with special health care needs and disabilities, experience their best health and quality of life.

Our Mission

Family Voices is a family-led organization that transforms systems of care to work better for all children and youth, especially those with special health care needs or disabilities. By putting families at the forefront and centering their leadership and lived expertise, we build a culture that includes everyone and fosters equitable outcomes.

Donate by mail

To donate by mail, your check payable to Family Voices can be mailed to us at:
Family Voices
561 Virginia Rd.
Bldg. 4, Suite 300
Concord, MA 01742

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