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Stay Covered!

Don’t Lose Your Medicaid Coverage

Project goal

This project will meet the critical technical assistance needs of Family-to-Family Health Information Centers and Family Voices Affiliate Organizations that are helping families navigate the public health emergency unwinding. Our goal is to provide support to help families understand and address issues with Medicaid redeterminations.

What we know

The needs of families have increased due to the ending of the COVID-19 public health emergency. F2Fs and FVAOs benefit from their staffs’ increased understanding of the public health unwinding needs of CYSHCN in their respective states. Targeted technical assistance on the public health unwinding is critical for these organizations to meet the needs of CYSHCN and their families in each state.  

What we hope to learn and do

  • Prepare the network of F2Fs/AOs to assist families/caregivers of CYSHCN and provide navigation support to families related to Medicaid eligibility redetermination and enrollment.  
  • Establish partnerships to provide education, training and technical assistance to patients/family caregivers related to public health emergency unwinding.  
  • Identify, develop, and disseminate information and curricula about Medicaid enrollment, the redetermination process (including appeals of denials of eligibility), and the public health unwinding.  
  • Analyze and report on the impact of increased funding in addressing the needs of CYSHCN to access Medicaid services following the end of the public health emergency.  

What we are developing

  • Web pages
  • Fact sheets
  • Social media toolkits
  • Recorded video
  • Webinars
  • Curriculum & Train the Trainer

Stay Covered! Academy

A family with an infant child consults with a doctor.

Module 1

Public Health Emergency Unwinding: Understanding the Impact on Families.

A parent reads documents from a stack of mail in their kitchen.

Module 2

I've Lost Coverage, Now What?

Two people smile and interact with paperwork across a desk.

Module 3

Navigating Redetermination with Special Populations

Project logo - stay covered, don't lose your Medicaid coverage.

Module 4

Panel Discussion: Providing Culturally Responsive Support to Families

An individual stands extending their hand in a friendly manner.

Module 5

Creating Effective Outreach Campaigns

Project logo - stay covered, don't lose your Medicaid coverage.

Module 6

Panel Discussion: Ask the Experts

A preview of the tip sheet describing where to get more information if your child lost their Medicaid or CHIP benefits.

Resource Toolkit

A phone with an array of app icons flowing out of the device in an abstract illustration.

Social Media Toolkits

Resources by State/Territory

Links to resources organized by State/Territory

Contact information for this project

Email Suzanne Farris and Vanessa Rodriguez at unwinding@familyvoices.org. 

This project is Funded by the Lucile Packard Foundation for Children’s Health.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $650,000. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.  

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Our Vision

With families at the center of health care, all children and youth reach their full potential and health disparities are eliminated.

Our Mission

Family Voices is a national organization and grassroots network of families and friends of children and youth with special health care needs and disabilities that promotes partnership with families—including those of cultural, linguistic and geographic diversity—in order to improve health care services and policies for children.

In honor of