LA County’s Empowering Patients, Providers, and Family Involvement in Children’s Medical Services Planning (EPIC)

The Empowering Patients, Providers, and Family Involvement in Children’s Medical Services Planning (EPIC) initiative aims to embed meaningful patient and family engagement across its Children’s Medical Services (CMS) programs. It focuses on integrating family voice as a core component of program design, implementation, and evaluation for CMS services for children and youth with special health care needs (CYSHCN). EPIC creates structured processes for recruiting and engaging Patient and Family Advisors (PFAs), ensuring that families have ongoing opportunities to inform care delivery, program design, and decision-making. The initiative also emphasizes building staff capacity through training and coaching to incorporate patient and family engagement into routine workflows and organizational practices.

Project Director: Roseani Sánchez

Funder: LA County Department of Public Health

Timeframe: May 2026 – September 2026

Project Category: Capacity Building for System Partners